Shipping policy

Blue Ridge Gems ships natural gemstones, crystals, rough, and jewelry carefully packed for collectors, jewelers, and dealers.

Processing and transit
Orders typically ship within a few business days after payment clears. You will receive carrier tracking. Higher-value pieces are packed and insured for transit, and a signature may be required on delivery.

Domestic shipping
We ship throughout the United States. Rush options may be available — contact us before you order if you need a faster ship date.

International shipping
International shipping is available on request for many items. The buyer is responsible for customs duties, taxes, and local fees. Not every piece can ship internationally; please ask before ordering a high-value stone.

Packaging
Stones and jewelry are cushioned and discreetly packed. We do not print item values on the outer label.

Returns
We have a 30-day return policy. Please see our Refund policy for eligibility, condition requirements, and how to start a return.

Contact
Questions about an order or shipment? Email us or write to Blue Ridge Gems, PO Box 190, North Carolina, United States.